12. Customer Service Is Iffy
Right now, Tesla is still a very inclusive company, and the people who buy these cars are generally focused buyers. Tesla is still more or less a status symbol, and as such, the company hasn’t invested very much in its customer service department. The call center is very small even as the company has experienced astronomical sales. In order to get parts for a Tesla, you can only go through a Tesla dealer. This means being able to do it yourself has gone away.

Tesla, in contrast, is a very large company and should invest more in customer service. Tesla owners deserve better in the way of parts and repair. Musk has shown great interest in growing the company into one of the largest automakers in the world. This means that you’ll need a top-notch customer service department to get the job done. Tesla is definitely going to want to put more emphasis on customer service.