12: Test Configuration
Automakers want to make the process of buying a new car as streamlined as possible. Part of the way they do this is by allowing you to configure the car online. You can even test the car out before you buy it for an extended period. All this is done to cut out the middle man and give the automaker more profit (via Forbes).
It used to be required that you used a salesman and test drove the car. Nowadays, the automaker will bring the car to you and test it out. This new on-demand world that we live in will change the way we buy new cars forever.