1. Reliability Issues
An astonishing thing about GM is just how many current model vehicles are unreliable, particularly the Cadillac Escalade. Consumers have reported all kinds of issues with this vehicle from problems with the suspension to the gaskets. The Escalade has a lot of luxury features built-in so it’s easy to see why, but the truck is still basically a Tahoe. The Escalade does stand out from the crowd in terms of bold styling. But when you are paying upwards of 100k for a brand-new SUV, the last thing that you want it to do is fail on you.
The Escalade is an example of what happens when you try to over-engineer a vehicle. GM has dominated the luxury SUV segment for decades but now reliability issues are starting to pop up. GM needs to work harder to streamline its full-size SUV offerings.
We’ve laid out the major issues that GM needs to fix in order to reassume its status as one of America’s most revered automakers. Which problems do you believe need to be addressed first?