The Ram 1500 that was introduced for the 2002 model year was a completely modern truck. The Ram was improved in every way possible over the previous model. Consumers were attracted to the big rig style design and the incredible performance offered by the Hemi V8 engine (via Readers Digest).
But the Ram 1500 was not a success in all aspects, as reliability still fell short. The transmission in the Ram 1500 was notoriously bad and prone to failure. Electrical issues also plagued the truck and the repairs were expensive. There were better trucks from this era that were far less expensive to maintain.